Early Bird Campaign
January 26 — February 20
- May 21
- Truman Brewery (Boiler House)
Let's break the reactive loop of FM!
SOLD OUT
About the event
The IFM Summit London is one of the key stops on the IFM26 global tour — a series of events powered by IFM, the international community for facilities management professionals.
Every year, industry leaders and specialists gather in cities across the world to tackle FM’s biggest challenges and ensure that the people on the ground are the ones driving real change.
In 2026, we’re focusing on breaking the loop that still holds many teams back: purely reactive management. We’ll explore how to make the shift to a strategic approach that prevents issues before they happen and delivers real impact:
✔️ With people at the heart of operations.
✔️ With seamless collaboration between everyone involved.
✔️ And with operational intelligence to anticipate, align, and lead with confidence.
Highlights from previous editions
Be part of FM history
Why get involved?
Meet the right people
Rub shoulders with some of the most forward-thinking minds in FM.
Grow your career
Find new opportunities, start conversations, and open doors.
Make an impact
Share the ideas and experiences that could help others facing the same challenges.
Agenda
Explore the full IFM Summit London agenda. The event is packed with opportunities, but making the most of them is up to you.
9:30 – 10:15 am
Doors open, check-in & networking
No queues, no stress. Get into the spirit from the start!
Pick up your badge early to avoid queues, enjoy a good coffee, and take the chance to network with fellow FM professionals in our lounges or explore the FM Innovators Show before the event officially begins. Don’t forget to bring your confirmation email with the QR code for a quick and easy check-in.
10:15 – 10:30 am
Opening session
Welcome to the IFM Community
Discover more about the IFM Community and its current initiatives.
Liv Bittencourt・UK Marketing Manager・Infraspeak
10:30 – 10:45 am
Interview
Book: Becoming a Strategic Facilities Manager
Less reactive work. More visibility, collaboration and impact. The guide you need to lead the future of FM.
Rui Santos Couto・CMO・Infraspeak
Interviewer: Catarina Noronha
10:45 – 11:15 am
Spotlight sessions
Explore how communities and interconnected networks are strengthening collaboration, driving collective progress, and transforming operations across the UK and beyond.
10:45・Mark Moseley, Mark Sutcliffe & Adam Phillips・IWFM Veterans FM Network
11:00・Christy Smith & Valerie Miller・IWFM Women in FM Network
11:15 – 11:35 am
Talk
IFM26: Let’s break the reactive loop?
The future of FM is built together. As a community, we’ll challenge the reactive model that still dominates the industry and explore a smarter, more collaborative vision, where we act as facilitators of a more connected, efficient ecosystem that’s ready for what comes next.
Felipe Ávila da Costa・Co-Founder & CEO・Infraspeak
11:35 – 11:45 am
Talk
Product drop: Building an ecosystem
Discover what’s new in the Infraspeak platform.
João Pedro Ribeiro・Director of Product・Infraspeak
11:45 – 12:30 pm
Pitch sessions
Discover the key solutions and technologies redefining smart FM. Startups, partners, and industry leaders will take the stage with dynamic pitches, showcasing innovations already transforming operations across the UK and beyond.
11:45・Vladimir Pushmin・Tyten
12:00・Rob Whitcomb・Ultra Protect
12:15・Nicola Lathbury・FM Connect
12:30 – 2:00 pm
Lunch time
There’ll be a paid bar serving snacks, plus a lunch menu available for £15, including a main and dessert. Options include a vegan bowl, a vegetarian bowl, orzo & tuna salad, and orzo & chicken salad.
2:00 – 2:30 pm
Talk
The end of reactive management
For years, the FM industry has operated in reactive mode, always playing catch-up. But that model is no longer enough. In this session, we’ll explore how to anticipate failures and put foresight at the centre of your operations.
Rui Santos Couto・CMO・Infraspeak
2:30 – 3:15 pm
Discussion panel
From reactive mode to strategic action: How to lead the change in FM
Andrew Hulbert・Chair・ IWFM & Founder・Pareto FM
Jak Whitehouse・Facilities Manager・DB Cargo
Abbie Neville・Senior Buyer・Evri
Joe Lyon・CEO・Thermatic
Moderator: Ash Dharmakirthi
3:15 – 4:00 pm
Coffee-break
Time for a coffee break and a quick recharge! This is the perfect moment to chat, network, and exchange ideas with other professionals in the industry.
4:00 – 4:15 pm
Fireside chat
The success story of MDL Marinas
Daniel Horsley・Board & Operations Director・MDL Marinas
Interviewer: Liv Bittencourt
4:15 – 4:35 pm
Infraspeak FM Awards
Recognising those who went above and beyond. More efficient, collaborative, and intelligent operations take the stage to celebrate real achievements and inspire the next wave of evolution in FM.
4:35 – 5:00 pm
Keynote
AI is moving fast. Society isn’t: The missing social response
Jo Sutherland・Managing Director・Magenta Associates
5:00 – 6:00 pm
Happy hour by FM Connect
End the day on a high note. Drinks, great conversations, and networking in a relaxed, informal atmosphere.
10 am – 6 pm
FM Innovators Show & networking
Throughout the IFM Summit London, you’ll have the chance to explore the innovations, services, products, and platforms transforming facilities management.
From the latest technological breakthroughs to practical solutions you can start using tomorrow — this is the place to discover what can give your operation a real boost.
Stop by the exhibitors, talk with experts, and take away ideas that make a difference.
10:30 – 11:00 am
Workshop
Break the loop with Infraspeak Network: Evri case study
Clarence Obi・Customer Success Manager・Infraspeak
Abbie Neville & Neve Allen・Evri
12:00 – 12:30 pm
Workshop
The confidence gap: What’s really holding women back in FM?
Women say the barriers aren’t about capability, they’re about visibility, confidence, and cultures that weren’t built with them in mind. Employers say they’re doing the right things, but the numbers aren’t shifting. So, where’s the disconnect?
In this interactive workshop, the WiFM Network splits the room by perspective, then brings both sides together to compare what they found. Expect honest conversation, real experiences, and a few uncomfortable truths. Whether you’re navigating your career or shaping someone else’s, this session is for you.
Christy Smith & Valerie Miller・IWFM Women in FM Network
01:00 – 01:30 pm
Lunch & Learn
The challenges involved in hard FM services
This workshop explores the key challenges shaping the future of hard services and facilities management.
Topics include the growing skills shortage and ageing workforce, increasing technical complexity in modern buildings and assets, economic pressures on service providers, the expanding role of sensors and smart technologies, and the introduction of AI to support data gathering and maintenance.
The session will focus on how the industry can adapt through innovation, training, and smarter ways of working.
Moderator: Bernard Crouch・Director・Acumen FM
Claudio Rojas・Managing Director・Alex Young Recruitment
Mike Darby・CEO・Demand Logic
Nick Blake・Associate Director・GtMS
Speakers
Andrew Hulbert
Founder・Pareto FM
Chair・IWFM
Jo Sutherland
Managing Director・Magenta Associates
Bernard Crouch
Managing Director・Acumen FM
Abbie Neville
Senior Buyer・Evri
Joe Lyon
CEO・Thermatic
Nicola Lathbury
Founder・FM Connect
Daniel Horsley
Board & Operations Director・MDL Marinas
Jak Whitehouse
Facilities Manager・DB Cargo
Mark Sutcliffe
CEO・Lorne Stewart Facilities Services
Committee Member・IWFM Veterans Network
Christy Smith
Chair・IWFM Women in FM Network
Head of Business Excellence・Maze Vanguard Group
Adam Phillips
Sales Director・Pareto FM
Committee Member・IWFM Veterans Network
Valerie Miller
Events Coordinator・IWFM Women in FM Network
Chief Customer Officer・DMA Group
Felipe Ávila da Costa
Co-Founder & CEO・Infraspeak
Rob Whitcomb
Director・Ultra Protect
Mark Moseley
Founder・Pestgone
Committee Member・IWFM Veterans Network
Rui Santos Couto
CMO・Infraspeak
Vladimir Pushmin
Co-Founder & CEO・Tyten
Liv Bittencourt
UK Marketing Manager・Infraspeak
Claudio Rojas
Managing Director・Alex Young Recruitment
Ash Dharmakirthi
Regional Sales Manager・Infraspeak
João Ribeiro
Product Director・Infraspeak
Mike Darby
CEO・Demand Logic
Catarina Noronha
Global Comms Executive・Infraspeak
Exhibitors at FM Innovators Show
The FM Innovators Show is the buzzing expo area of IFM Summit London — where our partners and exhibitors showcase the solutions, tech and ideas pushing FM forward. It’s a space built for discovery, conversation, and sparking collaborations.
What do the participants say?
Got something to say? Now's your chance!
We’re on the lookout for inspiring voices to join the speaker lineup at IFM Summit London 2026.
If you’ve got fresh ideas or a unique take on the challenges (and opportunities) shaking up our industry, we’d love to hear from you. This is your moment to lead the conversation that will shape the future of FM.
Location & map
Truman Brewery (Boiler House)
Number 1, Ely’s Yard, 15 Hanbury St, London E1 6QR, United Kingdom
FAQ
Everything you need to know before the event.
Follow the latest updates on our LinkedIn page.
Who is this event for?
IFM Summit London is the meeting point for professionals and decision-makers in the world of facilities management.
It’s perfect for anyone looking to share knowledge, discuss trends, tackle industry challenges — and most importantly, make meaningful connections.
A unique chance to grow your network, celebrate innovation, and unlock new business opportunities
How do I get a ticket?
Get yours here.
How much does it cost?
It’s free, if you grab your ticket during our Early Bird window: 26 Jan – 20 Feb. After that, standard tickets are £250.
Where's the event?
The IFM Summit London will take place on 21st May 2026, from 10 am to 6 pm, at Truman Brewery (Boiler House).
Will the event be recorded?
Yes. We’ll be filming and snapping photos throughout the day. By attending, you’re giving us the OK to use your image and voice for promotional use, now and in the future. Don’t worry — we’re not out to embarrass anyone.
Prefer not to be recorded? Just speak to someone on the day — we’ll do our best to accommodate. For anything GDPR-related, email: privacy@infraspeak.com
Main stage talks will be recorded and made available to all IFM Community members afterwards.